Privacy Policy

 Last updated: July 2025

This Privacy Policy describes how Retention 2.0 (“Retention 2.0”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://retention2.net (the “Site”), or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. When we do, we will revise the “Last updated” date and, if required by applicable law, provide notice or obtain consent.


How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services. The type of information we collect depends on your interaction with us and may include:

Information You Provide Directly:

  • Contact Information: Name, email address, phone number, and mailing address

  • Order Information: Shipping and billing address, purchase details, and payment confirmations

  • Customer Support: Content of communications sent through forms, emails, or chats

You are not required to provide all requested information, but declining to do so may limit your ability to use certain features.

Cookies and Tracking Technologies

We use cookies and related technologies to enhance user experience, perform analytics, and support marketing efforts. You can control cookies through browser settings. Please note that disabling cookies may affect functionality of the website.

 These tools collect:

  • IP address

  • Browsing activity

  • Device type and location (approximate)

  • Date/time of access

Information from Third Parties:

We may collect or receive information from service providers and partners who support our Site, including:

  • Hosting platforms

  • Payment processors

  • Analytics and marketing platforms

How We Use Your Information

We may use your personal information for the following purposes:

  • To process transactions and fulfill orders

  • To manage your account

  • To provide customer service

  • To send updates, order confirmations, and other communications

  • To prevent fraud and enhance security

  • To send marketing communications (where permitted)

  • To comply with legal obligations

Cookies

We use cookies and related technologies to enhance user experience, perform analytics, and support marketing efforts. You can control cookies through browser settings. Please note that disabling cookies may affect functionality.


How We Disclose Personal Information

We may disclose your personal information to:

  • Service Providers: For website hosting, payment processing, shipping, analytics, and marketing

  • Business Partners: To assist with advertising and promotions

  • Legal and Regulatory Authorities: To comply with applicable laws

  • Affiliates or Successors: As part of a corporate transaction (e.g., merger or sale)

We do not sell or rent personal information and do not share sensitive personal data for profiling or inference.

User-Generated Content

If you submit reviews or other public content, that information may be accessible by others. We are not responsible for how others may use this information.

Third-Party Links

Our Site may link to other websites. We are not responsible for the content, security, or privacy practices of third-party websites. We encourage you to review their privacy policies before providing information.

Children’s Data

Our Services are not intended for children under 13 (or as defined by applicable law). We do not knowingly collect personal data from children. If you believe a child has provided us personal information, please contact us to request deletion.

Security and Data Retention

We implement reasonable security measures, but no method is 100% secure. Please use caution when submitting sensitive information online.
We retain personal information as long as needed for our operations and to meet legal requirements.

Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access or request a copy

  • Request deletion or correction

  • Object to or restrict processing

  • Withdraw consent

  • Data portability

To exercise these rights, contact us using the information below. We may verify your identity before responding to your request.

International Transfers

We may store and process your information in countries outside your own. Where required, we use approved legal mechanisms to ensure data is protected during cross-border transfers.


Contact Us

If you have questions or wish to exercise your rights, contact us at:
Retention 2.0
16192 Coastal Highway, Lewes, DE 19958
Email: sales@retention2.net